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Troubleshooting malfunction hearing aids
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Hearing aids might face some breakdown for some or all functions of their units. This breakage can be due to reasons that can be attended to by users themselves and some others require users to send their units to our lab for troubleshooting and possible repair.
Below are some useful tips for hearing aids aids to follow when they face any breakdown in their hearing aids functions
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Complain: Hearing Aid not turn on
Solution: Turn on by closing battery door
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Complain: Dead Battery
Solution: Replace battery
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Complain: Battery door won't close
Solution: Insert battery properly
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Complain: Loud / Soft sound
Solution: Adjust volume up / down
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Complain: Blocked BTE
Solution: Clean earmould / earmould tube
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Complain: Blocked RIE
Solution: Clean dome, replace dome / filter
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Complain: Change in hearing sensitivity
Solution: Consult your audiologist
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Complain: Excessive ear wax
Solution: Consult your physician
Complain: Blocked earmold or tube
Clean earmold or tube, if persists then change the tube.
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Complain: Incorrect earmold placement (for BTE)
Solution: Reinsert earmold
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Complain: Incorrect dome placement (for RIE)
Solution: Reinsert dome
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Complain: Feedback control may need adjustment
Solution: Consult your hearing care professional
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Complain: Earmold tubing worn or damaged
Solution: Consult your hearing care professional
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Complain: Hearing instrument settings not optimal
Solution: Consult your hearing care professional
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Complain: Weak battery
Solution: Replace battery
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Complain: Improper earmold or dome fit
Solution: Consult your hearing care professional
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Complain: Hearing instrument damaged
Solution: Consult your hearing care professional
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Complain: Hearing instrument settings not optimal